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<title>Troubleshooting Sandboxels (Crash Fix)</title>
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<h1><a href="https://sandboxels.R74n.com" class="backbutton">&lt;</a> Troubleshooting Sandboxels</h1>
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<p>This page will walk you through fixing the most common issues that users have playing Sandboxels.</p>
<h2>BEFORE YOU READ</h2>
<p>Ensure that you are playing on the official website, <a href="https://sandboxels.R74n.com/">sandboxels.R74n.com</a>. We cannot ensure it will work elsewhere.</p>
<p>Most issues are with mods, which are created by the community and not fixed by the Sandboxels developer.</p>
<p>Even if you don't remember enabling a mod, clear them with the following steps:</p>
<ol>
<li>Open <a href="https://sandboxels.R74n.com/">Sandboxels</a>.</li>
<li>Find and press the Settings button at the end of the toolbar.</li>
<li>Scroll to the bottom of the Settings, and press the Clear Mods button.</li>
<li>Hit "OK" and make sure your webpage refreshes.</li>
</ol>
<p>If you've done all of this and it hasn't fixed it, please find your issue below.</p>
<h2>Loading screen takes forever</h2>
<p>The loading screen should not last more than a few seconds. This means that something has crashed the webpage before it could finish loading.</p>
<p>This is usually because of a mod, so follow the steps above.</p>
<p>If you've done those steps, it may be that you are using an unsupported or outdated browser. Try a different one, like Google Chrome or Microsoft Edge.</p>
Sandboxels v1.9.1 [Version 1.9.1 - December 1, 2023 - Cozy Solstice] + Pipe 1. Draw a line with Pipe, maybe while paused 2. Wait for walls to form around it 3. Erase an exit point and allow Pipe to generate + Mayo + Mulch + Porcelain Shard (Hidden) + Jelly (Hidden) [Coffee] + Coffee Bean + Coffee Ground (Hidden) + Coffee (Hidden) [Nuts] + Nuts + Nut Meat (Hidden, from crushing) + Nut Butter (Hidden, from cooking) + Nut Milk (Hidden, from soaking) [Festivities] + Candy is candy cane-colored + Mashed Potato (Hidden) + Skin will warm itself up when cold [Other Changes] + Roots grow through Grass ~ Saplings no longer turn to wood all at once ~ Tree Branches no longer grow when burning ~ Tree Branches, Plant, and Grass are less flammable + Soda deoxidizes Rust and Copper + Balloons pop near absolute zero + Balloons pop when touching Clouds + Humans can consume Tomatoes, Pumpkin Seeds, and Cream + Humans get gas when eating Beans + Humans can take Gold Coins + Skin spawns at average body temperature ~ Skin no longer heals wounds + Snails can eat Lettuce + Tadpoles and Evergreen can be smashed ~ Rats no longer eat Rotten Meat + Rats can drink Milk + Lichen convert Gravel and Rock Wall to Dirt + Yeast ferments Sugar Water and Soda + Caramel freezes into Candy much colder + Baked Batter breaks into Crumbs + Rotten Meat or Cheese and Flies remove Fragrance + Primordial Soup spawns at a warmer temperature + Ammonia affects Pumpkin Seeds, Herbs, and Tomatoes + Glue can fix shards + Salt makes Water colder + Water breaks down Confetti into Cellulose + Hydrogen burns into some Steam + Hydrogen fusion releases Neutrons + Anesthesia breaks down to Oxygen at high temperatures + Castner–Kellner process + Sodium and Mercury reaction shocks and releases heat + Sulfur burns into Stench + Sugar dissolves in Milk + Salt dissolves in Sauce and Melted Cheese + Juice can be radiated + Carbonating Juice makes Soda + Seltzer can dissolve Limestone over time + Water can weather Limestone into Sand + Vinegar slowly dissolves the shell of Eggs + Baking Soda releases CO₂ when heated + Tuff melts into Magma + E-cloner ignores Wire, Sensor, and Battery + Cloners ignore Wall + Incense recipe ~ Fragrance now dissipates over time ~ Oxygen spreads Fragrance and Stench slower ~ Molten Solder no longer makes Fire ~ Recolored Molten Solder ~ Recolored Gold Coin + Insulation won't mix unless Shift is held + LEDs can break into Glass Shards + Cloners display element on hover + Author name appears if present in loaded save + Pressing ; toggles Replace mode + Methane Ice - Removed Molten Baking Soda [Bug Fixes] ~ Fixed: Flicker when stepping frame ~ Fixed: Lamp Oil burns forever ~ Fixed: Mushroom Gills don't conduct heat ~ Fixed: Pumpkin, Stained Glass, Skin, Sponge, E-cloner can be dragged ~ Fixed: God Raying Gray Goo makes Rainbow ~ Fixed: Soda deletes Salt Water quickly ~ Fixed: Juice Ice darkens when melting ~ Fixed: Sand from Water weathering Tuff uses wrong color ~ Fixed: Hail doesn't apply color variants when breaking ~ Fixed: Confirmation appears when dropping save onto empty canvas ~ Fixed: Sauce density too high ~ Fixed: Hail is way too cold ~ Fixed: Humans continue panicking after extinguished ~ Fixed: Cloned pixels don't change state based on Cloner temperature ~ Fixed: Antifire doesn't react with Antifluid right ~ Fixed: Porcelain reforms immediately after breaking when hot ~ Fixed: Hot Bomb often melts itself ~ Fixed: Hard Yolk can't be mixed into Batter/Dough [Technical] + Prop tool + Option for uncompressed raw save data ~ Save version is now sb2 ~ New saves may not work in older versions ~ Old saves will work fine + Version handling system, warnings + Random will work when placed by cheating ~ FW_Ember no longer has a long name + runAfterAutogen function
2023-12-01 17:26:30 -05:00
<h2>Game runs slowly, low frame rate</h2>
<p>Make sure you do not have Low Power Mode enabled on your device.</p>
<p>This can limit JavaScript speeds, especially on mobile devices.</p>
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<h2>Screen flickers or stays black unless paused</h2>
<p>The canvas may flicker or disappear if an error occurs when trying to simulate certain pixels.</p>
<p>Pausing should fix this temporarily, during which you can delete the offending pixels, or follow the steps above to uninstall any mods.</p>
<h2>Cannot access webpage</h2>
<p>If you cannot access the official <a href="https://sandboxels.R74n.com/">Sandboxels website</a>, it could be one of a few things.</p>
<p>Your network connection may be unstable, make sure you are connected to the Internet with Wi-Fi or something else.</p>
<p>Your school or employer may be blocking the website. It would be best to contact them explaining its educational and scientific uses.</p>
<p>While unlikely, there could also be an outage in one of the services we use.</p>
<p>To play offline, check out our <a href="offline-use">Offline Use Guide</a>!</p>
<h2>Other issues</h2>
<p>You have a few options to get our attention!</p>
<p>Send us an <a href="mailto:contact@R74n.com">email</a>, join our <a href="https://discord.gg/ejUc6YPQuS">Discord</a>, submit to the <a href="https://docs.google.com/forms/d/e/1FAIpQLSfyNRsMTnEND8WgZ2GdbKr_ZO1vA2T66p31sXXFua-NqTreFQ/viewform?usp=sf_link">Feedback Form</a>, or mention us on <a href="https://twitter.com/R74nCom">Twitter</a>.</p>
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